Hello,
as a member and also quite a big fan of HE I must say that I found a bit of a sloppy and strange manegement in this community over the last 2 years. The first one is the Guest point exchange. What is the purpose to mark your calendar as blue (GP exchange only) and than to refuse the offers with the auto generated messages?? It is absolutely insulting. Or you accept guest points or dont mark your calendar with blue. Also what is the point of collecting Guest Points, opening your doors to people if than there is no way where I can use them? Is HE willing finally to do something about this??
Hello,
The advantage of HE is that members are free to accept or refuse requests to exchange their home as they wish.
Availability on the calendar indicates that the host member is open to discussion if the request sent by the guests meets their requirements.
Refusals may be for many reasons. With gp requests maybe the calendar is open for 14 days and the request is only for 6 days for example. The host may require one person for 14 days.
The host may have looked at the requestorâs profile and found that they donât share the criteria of the host. Maybe the guest member has never hosted themself, maybe their rewiews are not good, maybe they wish to travel with friends, maybe they want to bring a dog. Maybe the request message is impersonal and doesnât please the host. There can be so many reasons, members have the right to exchange with whoever they feel is a âperfec fitâ for their home. Guestpoints are a firm of exchanging and must match what the host is looking for.
Over 70% of exchanges on the site are done with guestpoints, so many members find exchanges with no problem.
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Maybe it is not your GPs that are refused, but it is youâŚ
There may be lots of reasons to not accept an exchange request. We have done 3 GP exchanges as a guest.
click!
click!Hi Susan,
thank you for your reply.
I have had a longer discussion about this topic with a HE person (not really know about their position) but this was their answer: If the calendar is open for GP exchanges then yes these members should do an effort at least to let the person who contacts them know that they may be in discussion with someone else or that they are considering several requests but not decline every request that they get. It is our goal as well not to make it difficult to find exchanges but rather to have an active community and make exchanges accessible to everyone.
I really feel that the GP exchange is bit different than a reciprocial one - where indeed you do want to find the perfect match for both parties.
But the GP - if you make all the filters needed, not to bother people who do not want to be contacted, and the search engine refines your search, than there is an issue of misguiding people, opening the doors for non inclusiveness, for discriminationâŚthis is very dangerous in the times that we are living in.
âŚmaybe it is you?
I meanâŚcome onâŚwe should all now better how to use words
I do a great majority of my exchanges with guestpoints. The reason being that I can holiday elsewhere, not using HE , in the summer, and Iâm free to travel out of the school holiday period. I have other family members however who stay at home whilst Iâm away, so my home isnât available for exchanging. Having the perfect match for me is still very important. I think there are plenty of opportunities for exchanging on the site, when there is a refusal itâs better just to move on. There is no way home owners can be pressured into making their homes available. It only takes one yes to make your holiday plans possible, good luck in finding it!
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I think the problem alida0406 mentions is that the host sends auto-generated messages. This means that he didnât even read the requests. The host rejected requests that are not related to the guestâs characteristics. He should remove the availability of his house from the calendar.
Thank you, Sergio, for understanding.
Yes, it is about being fair, communicative and true.
You are missing the point that I am making.
It is ok, i will not continue this conversation here anymore.
It doesnât have to, you can read the whole message and still send the auto-reject, I think.
Indeed.
And I see that as an unfair communication.
Again: if the host has set the calendar only for GP and you meet all the requierments, your profile is fine, you also say why would you like to travel there and you still get an auto generated message?
On what basis than the host rejects you? On your nationality? On the color of your skin? Because those are the only infos that are available in the profile. And that is really tricky and problematic. And I refuse to believe that âfinding a perfect matchâ is the only possible answer.
I did exchanges also for GP, dont get me wrong, and vice versa - I hosted people for GP - but when I am open for GP it truly means that. Who am I to decide who is âperfectâ enough if the profile is fine, if the dates match and if my aim is to collect points?
Anyway - enough. Life is more interesting than sitting behind a laptop.