Why do people not rate their exchange

Hi there, I’ve recently had an exchange for which I have not received a rating (it ended three weeks ago). I’ve looked at their profile and realised they’ve rated less then one out of ten exchanges they went on. I am fairly new to HomeExchange and was looking forward to receive some ratings, so future guests know what to expect from me.
It made me realise that from now on I am going to check in advance if people who want to stay at my place rate their exchanges, and if they don’t I won’t welcome them.
But still I am wondering, why would people not rate their exchanges? Any thoughts on that?

Hi, whike I don’t know whuy some people don’t rate their exchange, what I find useful is writing a review myself - so if they want to read it, they need to write theirs. That worked 100% of the exchanges. Hope this helps!

In fact if they don’t wish to leave a review yours will be published anyway after 40 days.

1 Like

Hi Annika, this question has come up before and certain members have replied that they dont like the idea of judging a members home and hospitality so they never leave reviews. If it’s important to you I’d send them a message saying that you’ve done your review and that you hope they’ll do one to as your trying to build up your HomeExchange profile. I often say ’ Thanks for a great stay, I’ve just completed our review and said how happy we were’. It seems to reassure members!

2 Likes

Hi @Annika, I agree with @SusanJbrn, if I were you, I would contact them, telling that you would be grateful that they leave a review as you are new on HE.

2 Likes

Thanks for the great advice, Susan, in fact I even used your wording for inspiration, because it sounds so great.

I guess it’s understandable that some people might think it difficult to judge people’s private places, but at the same time it’s one of the things we rely on when looking for a house swap. But I completely understand that people have varying approaches to this.

3 Likes