Trouble viewing photos on listings

Does anyone else have trouble viewing all photos when viewing a listing? Very, very often I can see only every third or fourth pic when I try to scroll with the arrows. I even use the right click to ā€˜Load imageā€™ or ā€˜Open image in new tabā€™ (works very occasionally). This is extremely time-consuming and very frustrating.
It doesnā€™t seem to happen on the app, just the web platform.
Any suggestions to overcome this problem?

1 Like

Yes - this happens to me too, and always has. I was thinking of asking this same question.

Did you try with different web browsers, up to date, and cleaned web caches ? Does it make it with all those softwares ? ( Exemples : google Chrome, firefox, opera)

I have tried with the two different web browsers I have and it is the same with both.

Ok but are they up to date, with clean caches etc ? 2 doesnā€™t mean a lot if they are old and outdated

I was thinking it was because I am using bad wifi. I travel most of the year and I struggle in some smaller countries with doing any work involving pictures, let alone videos. But it might just be a problem with Homeexchange. Maybe they canā€™t handle the bandwidth.

Yes they are.

Ok so could you try with a New one that you download and install today ?

Hi Etienne, I use Google Chrome as my web browser and it is up to date, and web caches have been cleaned. Still having the same problem viewing all photos. I donā€™t want to use another web browser, as that is inconvenient.

I understand that but it would be to confirm that the problem comes from your account and not from Chrome. Itā€™s just a test, and the support would Ask you the same anyway I guess if you contact them

Yes! Iā€™ve been having problems with viewing on website for ages! Have cleared cache and done all the other things mentioned. DId you find a solution? Thanks

Try to contact the support to Ask them

Thanks Etienne. I have already done that and followed their advice - cleaned cache, history, etc. - to no avail.

It seems a number of members are having the same issue with not being able to view all the photos on listings, and the advice weā€™ve received from Support (clean cache, history, different browsers, etc) has not fixed the problem. How do we escalate the issue for action?

Contact the support again, no other escalation possible