On the former Lovehomeswap platform, good responders earned a higher rating. HE doesnot have such thing. Recently I asked about 20 members for a last minute exchange, due to cancellation. All members had possibilities on their calendar. Only got 4 standard reactions that they can’t make it work. So 75% of the members didnt react at all, while the last login date shows they saw my request. So 20 members with availability, 4 no’s and 16 nothings and 0 result. So had to book a airbnb. Very frustrating. Adding a response rate, maybe with some benefits, might help to get more response.
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Hi, there is a series of factor considering response rate. I have already a topic about that in the forum with several answers, you may want to check it out. For me, it’s very important the way you are approaching other members. If I am receiving a template message with a request, I just don’t bother to see if I am interested in the destination. This platform is about trust your home to strangers. You have to show in your message, that you are trustworthy. I have been seeing messages like: !I’m interested in going to your city on dates X and Y. Are you interested?" Sorry, no. I don’t know why I can trust you.
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I write only personal massages and mostly get template “no” or bo respons at all in respond. While calendar says the house is available. I have 5 star rating as a guest. I think HE should somehow transfer this in ratings
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Absolutely ok
Yes, but the point is you can maintain a 100% response rate as long as you respond eventually…. Could be 3 months later. In other words 100% doesn’t tell an accurate story of a host’s timeliness in responding.
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For now, but it will evolve soon
So pleased to hear that there will be changes. Do you have any idea when the change will take place?
Kind regards
Did you contact HE when your exchange partner cancelled? They will arrange a new exchange for you, and if they can’t find one they will cover the cost of the Airbnb.
No but in a few weeks/months max. See A More Reliable Response Rate Coming Soon – Share Your Thoughts on the Future “Reactivity Level”!