Can I ask why is this field (“What would you say to your friends about HomeExchange?”) mandatory to leave a review?
Every time I’m leaving a review I need to put something in this box and it’s very annoying. It’s really not a place to ask for website feedback.
If HomeExchange would like to find out what people think of HE or whether they’d recommend it to friends, do it via optional email survey after each exchange, or once or twice a year (let’s say, whenever a member renews the membership)
People will start putting random stuff in there just because they have to if they want to leave a review, so HE won’t be getting much useful information.