Hi everyone,
I was just looking at our GPs and where we got them etc when I noticed we had been deducted 200 points! It states âHomeExchange staff interventionâ and then -200GP. Does anyone know what this is???
Thanks
Hi , there is one simple solution to your question, contact member service and ask them . I canât see how to help you otherwise.
That does seem very strange. I see that youâve contacted member services this morning. Has the issue now been resolved?
Hi Melissa,
Yes I contacted them and just got a Bot response. Iâm waiting to hear from someone as the Bot was not helpful.
Thanks
Evelyn
I have checked your request and re-opened your query with member services. I think it was closed after your chat with the bot. It looks like on the 26th Feb you were issued the 200GP Profile Verification bonus twice, so I think itâs just a correction of this error. However I am certainly not an expert in this area so member services should be able to help you confirm the issue. Iâve asked them to contact you