đź’Ą A new method for calculating GuestPoints awarded to homes is coming soon

💡 The calculation for how GuestPoints are attributed to homes will soon change - so it is essential that you review your home information now. We’ll explain everything… 🙂

Once upon a time there were GuestPoints…

As you know, GuestPoints were born from a simple idea: to make sharing possible, everywhere, between everyone, by enabling non-reciprocal exchanges.

GuestPoints allow us to travel even when there is no immediate reciprocity: we host a member in our home, they give us GuestPoints, and we in turn stay at another member’s place.

The result: more freedom, more possibilities. Today, 3 out of 4 exchanges are made possible thanks to GuestPoints.

What makes GuestPoints unique?

GuestPoints are much more than a “points system”. They reflect our values and beliefs:

👉🏼 An inclusive model: every member, wherever they are, whatever their home is like, can exchange with any other member.

👉🏼 A non-monetary system: at HomeExchange, there are no financial incentives - just the pleasure of sharing.

👉🏼 Fair travel: every home’s GuestPoints are based on practical criteria: location, capacity and amenities.

A new calculation method for greater consistency

It was by reading your feedback, here and elsewhere, that we began to reflect on our current algorithm, and realized it could be improved. We wanted to align with the values and beliefs that we uphold at HomeExchange (mentioned above), and to which we know you are also attached. You prove this to us every day in your comments and testimonials. 🙏🏽

What will change?

Starting from December 2nd, a new calculation method will be introduced to assess every home in our community. The goal behind this new calculation is simple: we want a more consistent calculation, in the interest of all HomeExchangers.

In line with your feedback, the new calculation will better take into account the following elements:

📍The location of the home: the popularity of large cities of international significance will now be reflected. Downtown apartments, which were sometimes attributed less GuestPoints, will be reassessed. This will be automatically calculated by your zip code and your home’s location will no longer be self-declared.

🛏️ Capacity: here too, we have listened to you. The number of beds considered in the calculation will now be limited according to the size of your home, making the system fairer for the whole community.

🚲 Amenities: eco-responsible choices (bicycles, electric charging stations), comfort and “little extras” (elevator, swimming pool, etc.) will be taken into account more, as will the willingness to accommodate pets and children.

A change that affects the entire community

This update will apply to all homes on the platform. Each member’s home will be re-calculated, so is is possible your GuestPoints per night will be adjusted.

As you will appreciate, this is a collective change, aimed at fostering greater consistency, fairness and trust within our community.

Update your home’s information now

To ensure that this new system best reflects the appeal of your home, I’d like to invite you to review all the information in your listing and complete it if necessary, in order to benefit from the most accurate calculation. Here is a short list of points to check:

✔️ Check the size of your home.

✔️ Add any amenities that have recently been introduced, and remove those that are no longer relevant.

✔️ Indicate whether you offer eco-friendly options (bicycles, electric charging stations etc).

✔️ Specify whether your property is suitable for children or pets.

Our Member Support Team will be at your disposal when the time comes

If, on the day, you notice an anomaly or have questions about the new calculation for your home, please contact Member Support directly: individual questions will not be answered here.

It’s up to you

Remember that the GuestPoints system works because GuestPoints are not a currency: they cannot be used to “buy” a night or a stay. GuestPoints make something much more valuable and intangible possible: namely amazing exchanges, facilitated by a common tool based on trust - which is something you do all year round.

And you have made this wonderful way of traveling your own. đź’›

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