Question about sending Exchange requests and receiving an error

Hello!

I have done many GP exchange requests in the past, resulting in wonderful stays. Now I receive this message when I make a request: We were not able to send your message. Has anyone else experienced this?

Support is kindly looking into this, but I thought I would see if anyone else had the experience and found the solution on their own. Already, I have tried multiple browsers and computers and even the app to send the requests. All the info is correct in the exchange requests.

Thank you!
Carmen

1 Like

Hello. I doubt someone here can help. Please see with the support.

Welcome the Forum :slight_smile: I’m sorry to hear you are struggling to send messages at the moment, and I understand this is super frustrating. I have contact our member support to escalate this further and you should hear back soon.

Hi :slight_smile: Just to let you know that I have chased this and they are working on a fix for you