Double message when sending requests

Hi everyone

I noticed recently that when I send a new exchange request, two different messages are sent to the host. They are slight variants of each other – one earlier version and the most recent version. We do have two listings on our profile but I assume requests come from the account not the listing(s).

Has anyone experienced this before? It’s annoying to have to explain why they’ve received two different requests.

Also, this website is in English but the search results and the optional tags has suddenly changed to French?!

Thanks

Matt

Apologies for the delay in approving your post Matt. What you are describing is very strange, and not something I have come across before. Have you contacted member support - as I really think this is a question for the experts! I would recommend using this contact form: https://help.homeexchange.com/hc/en-us/requests/new