Hi, does anyone know about the exchange certificates that are available through HE - they can apparently be used for entering EU countries if asked at the border. Thanks
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Hello. I never heard of such certificates. @Melissa.HomeExchange Can you try to know more ?
They are also known as an Invitation Letter
Welcome to the Forum 
Yes you can obtain an Exchange Certificate from Member Support.
Thank you. Is there an email address or link I can use?
@Melissa.HomeExchange - Martha from HE has said she is able to do it. Thanks for your help 
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Perfect Happy travels!