How far in advance do people commit to a swap?

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16

I should have looked at the FAQ first :slight_smile:

If case of cancellation by your host:

  • Your GuestPoints will be returned to your account.
  • HomeExchange will help you find an exchange replacement that meets the basic criteria of your search (find more information about these criteria in our Terms of Use).
  • If HomeExchange cannot find you an exchange replacement, and you wish to cancel your trip, we will reimburse your non-refundable fees directly related to the exchange (tickets for the train, plane, etc.) up to $120 USD/per night, depending on the situation, and in the limit of $1 800 USD per exchange.
  • If HomeExchange cannot find you a substitute exchange, and you want to pay for alternative accommodation (for a hotel, for example), we will reimburse the charges you paid for the accommodation, up to $120 USD/per night, depending on the situation, and in the limit of $1 800 USD per exchange.