# \#product-updates **URL:** https://forum.homeexchange.com/tag/product-updates/364.md [Latest](https://forum.homeexchange.com/latest.md) · [Categories](https://forum.homeexchange.com/categories.md) · [Tags](https://forum.homeexchange.com/tags.md) --- ## [Our HomeExchange messaging system just got an upgrade… on the app too!](https://forum.homeexchange.com/t/our-homeexchange-messaging-system-just-got-an-upgrade-on-the-app-too/23157)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [October 28, 2026, 4:00pm UTC](https://forum.homeexchange.com/t/our-homeexchange-messaging-system-just-got-an-upgrade-on-the-app-too/23157 "2026-10-28T16:00:44Z")
A few weeks ago, we introduced our new messaging system on the website. Now, the improved version is available on the HomeExchange app for both Android and iOS! So, what’s new? Get the key details at a glance: See ex… --- ## [NEW: Start a search directly from your favourites ❤️](https://forum.homeexchange.com/t/new-start-a-search-directly-from-your-favourites/22862)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 4\ **Last updated:** [October 13, 2026, 1:42pm UTC](https://forum.homeexchange.com/t/new-start-a-search-directly-from-your-favourites/22862 "2026-10-13T13:42:02Z")
Have you saved homes for a future exchange? A new “View homes” button in your favourites now lets you launch a search among these homes with just one click! The “Favourites” filter is automatically activated. You can th… --- ## [NEW: The “Already contacted” label is coming to your favourites on the web ❤️](https://forum.homeexchange.com/t/new-the-already-contacted-label-is-coming-to-your-favourites-on-the-web/22824)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [October 6, 2026, 3:20pm UTC](https://forum.homeexchange.com/t/new-the-already-contacted-label-is-coming-to-your-favourites-on-the-web/22824 "2026-10-06T15:20:53Z")
To help you find your next exchange, the “Already contacted” label lets you spot listings you’ve already sent a message to, as long as the conversation hasn’t been archived. Until now, this label didn’t appear in your f… --- ## [Your HomeExchange messaging system is getting an upgrade!](https://forum.homeexchange.com/t/your-homeexchange-messaging-system-is-getting-an-upgrade/22686)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 1\ **Last updated:** [September 29, 2026, 4:52pm UTC](https://forum.homeexchange.com/t/your-homeexchange-messaging-system-is-getting-an-upgrade/22686 "2026-09-29T16:52:08Z")
Starting in October, we’ll gradually be rolling out an updated version of the HomeExchange messaging system on the website. Here’s what you can look forward to: See the key details at a glance – dates, trips, photos a… --- ## [New: a filter for animal lovers](https://forum.homeexchange.com/t/new-a-filter-for-animal-lovers/22613)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [September 23, 2026, 11:16am UTC](https://forum.homeexchange.com/t/new-a-filter-for-animal-lovers/22613 "2026-09-23T11:16:24Z")
Love travelling while taking care of animals? Good news! It’s now even easier to find these types of exchanges in the HomeExchange app. Already available on the website since this summer, cat-sitting and dog-sitting sear… --- ## [🎉 Some great news for our members in Australia and New Zealand!](https://forum.homeexchange.com/t/some-great-news-for-our-members-in-australia-and-new-zealand/22567)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [September 21, 2026, 9:44am UTC](https://forum.homeexchange.com/t/some-great-news-for-our-members-in-australia-and-new-zealand/22567 "2026-09-21T09:44:54Z")
:tada: Some great news for our members in Australia and New Zealand! The issue that has been causing listing photos not to load properly should now finally be fixed! :raising\_hands: We know this has been a frustrating i… --- ## [🏖️⛷️🏛️ New in search: 3 new environment types in the filters](https://forum.homeexchange.com/t/new-in-search-3-new-environment-types-in-the-filters/22382)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [September 9, 2026, 2:47pm UTC](https://forum.homeexchange.com/t/new-in-search-3-new-environment-types-in-the-filters/22382 "2026-09-09T14:47:41Z")
Dreaming of an exchange near the beach, just steps from the ski slopes, or in a charming historic centre? Three new filters are now available to help you more easily find the stay that’s right for you: Beach, Ski Resort … --- ## [\[NEW\] Sending an exchange request is now even easier on the app (Android only) ☀️](https://forum.homeexchange.com/t/new-sending-an-exchange-request-is-now-even-easier-on-the-app-android-only/21878)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [August 11, 2026, 10:05am UTC](https://forum.homeexchange.com/t/new-sending-an-exchange-request-is-now-even-easier-on-the-app-android-only/21878 "2026-08-11T10:05:18Z")
A great improvement to the HomeExchange app (Android only for now — see below!), as we’ve simplified the process for sending an exchange request. :white\_check\_mark: You can now go straight to writing your message when yo… --- ## [✨ NEW – Sign in with Google](https://forum.homeexchange.com/t/new-sign-in-with-google/21270)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [July 9, 2026, 11:00am UTC](https://forum.homeexchange.com/t/new-sign-in-with-google/21270 "2026-07-09T11:00:00Z")
Logging in to HomeExchange just got even easier! You can now sign in to your HomeExchange account using your Google account, whether you’re on the website or using the iOS or Android app. If your HomeExchange account us… --- ## [🔎 How to search for a house using the house ID](https://forum.homeexchange.com/t/how-to-search-for-a-house-using-the-house-id/21038)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [June 24, 2026, 11:43am UTC](https://forum.homeexchange.com/t/how-to-search-for-a-house-using-the-house-id/21038 "2026-06-24T11:43:30Z")
Many of you have been asking this question, so here are the simplest ways to view a listing using the house ID. Using the Android app In the app, enter the house ID directly into the search field: :backhand\_index\_point… --- ## [🐹 NEW — Pets' Corner is here! 🐈 🐶](https://forum.homeexchange.com/t/new-pets-corner-is-here/20933)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [June 18, 2026, 8:48am UTC](https://forum.homeexchange.com/t/new-pets-corner-is-here/20933 "2026-06-18T08:48:48Z")
Going on a home exchange this summer without having to worry about your furry (or feathered) friend is possible — and we’ve created a space to help you make it happen this busy holiday season. HomeExchange launches Pet… --- ## [Offline homes showing in your favourites — fixed ✅](https://forum.homeexchange.com/t/offline-homes-showing-in-your-favourites-fixed/20885)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [June 16, 2026, 10:34am UTC](https://forum.homeexchange.com/t/offline-homes-showing-in-your-favourites-fixed/20885 "2026-06-16T10:34:31Z")
Several of you pointed out that there was a mismatch between the number of homes shown in your favourite folders and the actual number of homes they contained. This was because homes that had been taken offline were stil… --- ## [💥 Automatic listing translations are now available in the app too!](https://forum.homeexchange.com/t/automatic-listing-translations-are-now-available-in-the-app-too/20860)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 1\ **Last updated:** [June 16, 2026, 9:30am UTC](https://forum.homeexchange.com/t/automatic-listing-translations-are-now-available-in-the-app-too/20860 "2026-06-16T09:30:44Z")
This is something many of you have been asking for for a long time: you can now request an automatic translation of listing content (home descriptions and profiles) directly from the app as well (Android and iOS) :sun: I… --- ## [NEW: A clearer, more “HomeExchange” map experience! 🗺️](https://forum.homeexchange.com/t/new-a-clearer-more-homeexchange-map-experience/20337)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [May 13, 2026, 12:53pm UTC](https://forum.homeexchange.com/t/new-a-clearer-more-homeexchange-map-experience/20337 "2026-05-13T12:53:16Z")
Good news: HomeExchange is evolving its map experience! We’re moving to Google Maps and introducing a custom-designed map aligned with the HomeExchange identity. You’ll notice a refreshed map style (colors, readability… --- ## [NEW: a “Share” button on listings](https://forum.homeexchange.com/t/new-a-share-button-on-listings/20217)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [May 6, 2026, 12:04pm UTC](https://forum.homeexchange.com/t/new-a-share-button-on-listings/20217 "2026-05-06T12:04:50Z")
Because many of you have been wondering how to easily share the link to your listing, my colleagues Benjamin, Clément, and Gwenolé have worked on an improvement that should make your life much easier: Share your link in… --- ## [NEW: Easier, faster login to your HomeExchange account from tomorrow](https://forum.homeexchange.com/t/new-easier-faster-login-to-your-homeexchange-account-from-tomorrow/19970)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [April 20, 2026, 1:22pm UTC](https://forum.homeexchange.com/t/new-easier-faster-login-to-your-homeexchange-account-from-tomorrow/19970 "2026-04-20T13:22:58Z")
From tomorrow, HomeExchange is rolling out an update (called Auth0) to make logging in smoother and more secure. You don’t need to do anything — just log in as usual and you’ll automatically get a faster, safer experie… --- ## [🆕 Du nouveau pour vos recherches : des filtres de localisation plus intelligents](https://forum.homeexchange.com/t/du-nouveau-pour-vos-recherches-des-filtres-de-localisation-plus-intelligents/19677)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 9\ **Last updated:** [April 3, 2026, 3:52pm UTC](https://forum.homeexchange.com/t/du-nouveau-pour-vos-recherches-des-filtres-de-localisation-plus-intelligents/19677 "2026-04-03T15:52:43Z")
Bonjour les HomeExchangers, Vous nous l’avez souvent dit : trouver la maison parfaite au bord de l’eau ou au pied des pistes est parfois important pour vous. Pour vous faciliter la tâche, nous lançons aujourd’hui la Phas… --- ## [🆕 New for your searches: smarter location filters](https://forum.homeexchange.com/t/new-for-your-searches-smarter-location-filters/19676)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 1\ **Last updated:** [April 1, 2026, 8:42am UTC](https://forum.homeexchange.com/t/new-for-your-searches-smarter-location-filters/19676 "2026-04-01T08:42:33Z")
Hi HomeExchangers, You’ve told us time and time again—finding the perfect home by the water or right by the slopes can really matter. So to make things easier, we’re launching Phase 1 of a project to improve our “environ… --- ## [🆕 New: the “Resolution Center,” your one-stop hub for issues or support requests](https://forum.homeexchange.com/t/new-the-resolution-center-your-one-stop-hub-for-issues-or-support-requests/19597)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [March 26, 2026, 10:34am UTC](https://forum.homeexchange.com/t/new-the-resolution-center-your-one-stop-hub-for-issues-or-support-requests/19597 "2026-03-26T10:34:32Z")
Good news: the long-awaited Resolution Center is now live! The Resolution Center is your one-stop hub for all support requests, making it easier and faster to get help when you need it. Here’s what you need to know! Wha… --- ## [💥 A new method for calculating GuestPoints awarded to homes is coming soon](https://forum.homeexchange.com/t/a-new-method-for-calculating-guestpoints-awarded-to-homes-is-coming-soon/17481)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 32\ **Last updated:** [March 12, 2026, 2:40pm UTC](https://forum.homeexchange.com/t/a-new-method-for-calculating-guestpoints-awarded-to-homes-is-coming-soon/17481 "2026-03-12T14:40:17Z")
The calculation for how GuestPoints are attributed to homes will soon change - so it is essential that you review your home information now. We’ll explain everything… Once upon a time there were GuestPoints… As you k… --- ## [New: More flexibility when replying! (Web only – coming soon to the app)](https://forum.homeexchange.com/t/new-more-flexibility-when-replying-web-only-coming-soon-to-the-app/18036)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [December 23, 2025, 8:44am UTC](https://forum.homeexchange.com/t/new-more-flexibility-when-replying-web-only-coming-soon-to-the-app/18036 "2025-12-23T08:44:17Z")
Since the introduction of the automatic decline after 4 days \[ 💥 NEW: You now have a maximum of 4 days to finalize pre-approved exchanges – faster responses to streamline your planning \], many of you have shared feedback… --- ## [💥 NEW: A Fairer, More Human Response Rate](https://forum.homeexchange.com/t/new-a-fairer-more-human-response-rate/15371)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 52\ **Last updated:** [December 14, 2025, 7:43pm UTC](https://forum.homeexchange.com/t/new-a-fairer-more-human-response-rate/15371 "2025-12-14T19:43:29Z")
A promise kept: discover our new response rate! We’re excited to introduce a major improvement to enhance your experience on the platform: the new response rate, now renamed the “Responsiveness Rate.” A new response ra… --- ## [☀️ NEW: a “Copy my last request” button (web only)](https://forum.homeexchange.com/t/new-a-copy-my-last-request-button-web-only/17646)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [November 25, 2025, 1:30pm UTC](https://forum.homeexchange.com/t/new-a-copy-my-last-request-button-web-only/17646 "2025-11-25T13:30:24Z")
Good news! To make your search easier, you can now click the new “Copy my last exchange request” button when writing a new exchange proposal. This lets you grab the text from your previous request and quickly adapt it fo… --- ## [🐶😽 New Feature: Easier Searches When Traveling With Your Pets (web only)](https://forum.homeexchange.com/t/new-feature-easier-searches-when-traveling-with-your-pets-web-only/17516)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 5\ **Last updated:** [November 20, 2025, 9:00am UTC](https://forum.homeexchange.com/t/new-feature-easier-searches-when-traveling-with-your-pets-web-only/17516 "2025-11-20T09:00:32Z")
Good news! There’s a brand-new filter — available on the website only for now — that lets you select all the living beings traveling with you, including your furry friends. Once you turn on this filter, your search will… --- ## [\[NEW\] Automatic refusal after 4 days without response](https://forum.homeexchange.com/t/new-automatic-refusal-after-4-days-without-response/13550)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 128\ **Last updated:** [September 26, 2025, 8:56am UTC](https://forum.homeexchange.com/t/new-automatic-refusal-after-4-days-without-response/13550 "2025-09-26T08:56:18Z")
As previously announced, when we informed you about the new 4-day limit to finalize your pre-approved exchanges \[💥 NEW: You now have a maximum of 4 days to finalize pre-approved exchanges – faster responses to streamline… --- ## [💥 \[NEW - On the web\] A more efficient search](https://forum.homeexchange.com/t/new-on-the-web-a-more-efficient-search/15063)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 4\ **Last updated:** [July 8, 2025, 1:04pm UTC](https://forum.homeexchange.com/t/new-on-the-web-a-more-efficient-search/15063 "2025-07-08T13:04:42Z")
Note: This improvement currently applies only to the web search (the same update will be available on the mobile apps soon). Everything you need to know in one minute :nine\_o\_clock: If you don’t have the time (or the de… --- ## [🆕 \[APP\] Your automatically rejected requests are now easier to identify on the app as well](https://forum.homeexchange.com/t/app-your-automatically-rejected-requests-are-now-easier-to-identify-on-the-app-as-well/14995)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 12:09pm UTC](https://forum.homeexchange.com/t/app-your-automatically-rejected-requests-are-now-easier-to-identify-on-the-app-as-well/14995 "2025-07-03T12:09:31Z")
As announced a few days ago 🆕 Automatically Declined Requests Now Easier to Identify in Your Inbox, following the introduction of the \[NEW\] Automatic refusal after 4 days without response, any new requests you receive an… --- ## [🆕 Automatically Declined Requests Now Easier to Identify in Your Inbox](https://forum.homeexchange.com/t/automatically-declined-requests-now-easier-to-identify-in-your-inbox/14813)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [June 23, 2025, 1:23pm UTC](https://forum.homeexchange.com/t/automatically-declined-requests-now-easier-to-identify-in-your-inbox/14813 "2025-06-23T13:23:08Z")
Following the recent announcement about automatic declines after 4 days without a response, many of you asked us to make it clearer in your messaging system which requests were affected. We’re happy to let you know that… --- ## [🎊 NEW: Improved Home Exchange Request Process](https://forum.homeexchange.com/t/new-improved-home-exchange-request-process/14497)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [June 10, 2025, 9:46am UTC](https://forum.homeexchange.com/t/new-improved-home-exchange-request-process/14497 "2025-06-10T09:46:35Z")
If you’re a regular home exchanger, you already know that communication is key to increasing your chances of finding the right exchange. We believe that a well-written request message strengthens connections between memb… --- ## [💥 New on the iOS app: a clearer new design for messaging! Update now! 🚀 (Already available on Android)](https://forum.homeexchange.com/t/new-on-the-ios-app-a-clearer-new-design-for-messaging-update-now-already-available-on-android/14048)
**Author:** [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\ **Replies:** 0\ **Last updated:** [May 27, 2025, 11:57am UTC](https://forum.homeexchange.com/t/new-on-the-ios-app-a-clearer-new-design-for-messaging-update-now-already-available-on-android/14048 "2025-05-27T11:57:53Z")
This message is for members using Apple phones: maybe you’ve already noticed some recent changes in the app? If not, don’t worry — we’re rolling them out gradually, and they’ll be arriving very soon. In the meantime, I e… [Next page](https://forum.homeexchange.com/tag/product-updates/364.md?match_all_tags=true&page=1&tags%5B%5D=product-updates)