Scam

Hi! I’m new in HE, and I have received a very suspicious request for excange today (I will put the copy under this script). Has anyone else received sth like this?

Thank you.

Irena

The message I have received:

We have identified discrepancies in the verification of your account information. For security reasons and in accordance with the new EU regulations for digital services (Digital Services Act), your provider profile has been temporarily restricted.

Your active listings are currently unavailable to potential renters. To restore access to your account and regain visibility for your listings, a mandatory identity verification is required.

Detailed instructions and the link to the secure verification portal can be found at the following link:

abre.ai/homeexchangeverification

Please act promptly to avoid permanent deletion of your data.

Best regards,

Your HomeExchange Support Team

Yes it’s a scam. See with the support please

Thank you

I’m sorry, who should I contact?

https://help.homeexchange.com/hc/en-us/requests/new

Yes i’m afraid this is a scam and this message is not from the support team. Please report anything like this to our member support team for investigation. Thank you https://help.homeexchange.com/hc/en-us/requests/new