# New member questions

**URL:** <https://forum.homeexchange.com/t/new-member-questions/18492>\
**Category:** Welcome!\
**Created:** [January 23, 2026, 5:57am UTC](https://forum.homeexchange.com/t/new-member-questions/18492 "2026-01-23T05:57:48Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![GBCARCH98](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@GBCARCH98](https://forum.homeexchange.com/u/GBCARCH98)\
**Post date:** [January 23, 2026, 5:57am UTC](https://forum.homeexchange.com/t/new-member-questions/18492/1 "2026-01-23T05:57:48Z")

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I just joined. My exchange options are coming in FRENCH. WHERE do you change that? I need it in English.

Gregg

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**Author:** ![Etienne](https://dub1.discourse-cdn.com/homeexchange/user_avatar/forum.homeexchange.com/etienne/32/1541_2.png) [@Etienne](https://forum.homeexchange.com/u/Etienne)\
**Post date:** [January 23, 2026, 5:59am UTC](https://forum.homeexchange.com/t/new-member-questions/18492/2 "2026-01-23T05:59:35Z")

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Hello Gregg and welcome. What do you mean by “coming in French ?” Precisely ? Is it the website which is in French ? A mail you receive ?

Do you use [HomeExchange.com](http://HomeExchange.com) and not [HomeExchange.fr](http://HomeExchange.fr) ? In settings page, is it selected in English ?

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**Author:** ![Tailwag](https://dub1.discourse-cdn.com/homeexchange/user_avatar/forum.homeexchange.com/tailwag/32/16125_2.png) [@Tailwag](https://forum.homeexchange.com/u/Tailwag)\
**Post date:** [January 23, 2026, 6:15am UTC](https://forum.homeexchange.com/t/new-member-questions/18492/3 "2026-01-23T06:15:12Z")

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Welcome @GBCARCH98 Gregg!

You need to do it on the web version (not the app). Go to My Account, Settings, Global preferences, I think.

It is described in an article on the Q & A-section on the membership area (not here on forum).

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**Author:** ![GBCARCH98](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@GBCARCH98](https://forum.homeexchange.com/u/GBCARCH98)\
**Post date:** [January 24, 2026, 3:33pm UTC](https://forum.homeexchange.com/t/new-member-questions/18492/4 "2026-01-24T15:33:36Z")

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Thank you. Very helpful

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**Author:** ![Melissa.HomeExchange](https://dub1.discourse-cdn.com/homeexchange/user_avatar/forum.homeexchange.com/melissa.homeexchange/32/9318_2.png) [@Melissa.HomeExchange](https://forum.homeexchange.com/u/Melissa.HomeExchange)\
**Post date:** [January 28, 2026, 1:18pm UTC](https://forum.homeexchange.com/t/new-member-questions/18492/5 "2026-01-28T13:18:13Z")

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Here you go 🙂 [https://help.homeexchange.com/hc/en-us/articles/7562245925661-How-do-I-change-the-language-of-my-account](https://help.homeexchange.com/hc/en-us/articles/7562245925661-How-do-I-change-the-language-of-my-account) Welcome to the Forum and to the wonderful world of HomeExchange!

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**Author:** ![GBCARCH98](https://avatars.discourse-cdn.com/v4/letter/g/977dab/32.png) [@GBCARCH98](https://forum.homeexchange.com/u/GBCARCH98)\
**Post date:** [January 29, 2026, 9:48pm UTC](https://forum.homeexchange.com/t/new-member-questions/18492/6 "2026-01-29T21:48:13Z")

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Thank you.  
When you’re looking at properties in France, I just use a translator to read their description.

Android phones use language packs to accomplish this, so I just added French, Italian and Spanish to help me.

Is that how you do it?

Gregg